Shipping policy

Free Shipping on Orders Over $79

We offer FREE standard shipping on all orders over $79 USD across the United States.

1. Shipping Destinations

We currently ship to the United States only.

At this time, we do not ship to:

  • Alaska

  • Hawaii

  • U.S. Territories

  • APO/FPO Addresses

  • International Destinations

2. Order Processing Time

Orders are typically processed within 1–2 business days after payment is successfully confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

During holidays, promotional events, peak seasons, or periods of high order volume, processing times may require an additional business day.

Estimated delivery dates may be displayed during checkout when available.

3. Shipping Methods & Delivery Times

Estimated delivery times include both order processing and carrier transit time.

Service Processing Time Transit Time Estimated Delivery
Standard Shipping 1–2 Business Days 5–8 Business Days 6–10 Business Days
Express Shipping 1–2 Business Days 1–3 Business Days 2–5 Business Days

Please note that delivery estimates are not guaranteed and may vary due to:

  • Carrier delays

  • Severe weather conditions

  • Holidays

  • High order volumes

  • Sales events

  • New product launches

  • Other factors beyond our control

4. Shipping Rates

Standard Shipping

  • Orders over $79 USD: FREE

  • Orders under $79 USD: $8 USD

Express Shipping

  • Express Shipping: $35 USD

The final shipping cost will always be displayed during checkout before payment is completed.

5. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Our shipping partners may include:

  • USPS

  • UPS

  • FedEx

  • Other available carriers

Please allow 24–48 hours for tracking information to become available after the carrier receives the package.

6. Address Changes

Please verify that your shipping address is correct before submitting your order.

If you need to update your address after placing an order, please contact us immediately at:

info@zitysports.com

Once an order has shipped, we may not be able to modify the delivery address.

7. Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible:

info@zitysports.com

For damaged shipments, please retain:

  • The product

  • Original packaging materials

  • Shipping box and labels

  • Photos of the damaged item and packaging

This information may be required for carrier investigations or claims processing.

We appreciate your patience and understanding should unexpected delays arise.