FAQ
Shipping Information
Where do you ship?
We currently ship within the United States only.
At this time, we do not ship to:
• Alaska
• Hawaii
• U.S. Territories
• APO/FPO Addresses
• International Destinations
How long does shipping take?
Orders are processed within 1–2 business days after payment confirmation.
Standard Shipping:
Processing: 1–2 Business Days
Transit: 3–5 Business Days
Estimated Delivery: 4–7 Business Days
Express Shipping:
Processing: 1–2 Business Days
Transit: 1–3 Business Days
Estimated Delivery: 2–5 Business Days
Do you offer free shipping?
Yes. We offer FREE standard shipping on orders over $79 USD within the United States.
Orders under $79 USD:
Standard Shipping: $8 USD
Express Shipping: $35 USD
How can I track my order?
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow 24–48 hours for tracking updates.Shipping carriers may include USPS, UPS, FedEx, and other available carriers.
Any question?
You can contact us through our contact page! We will be happy to assist you.
Order Information
Can I change or cancel my order?
Orders are processed quickly after purchase. Please contact us as soon as possible. Once your order has shipped, changes or cancellations may not be possible.
Will I receive an order confirmation?
Yes. You will receive an order confirmation email after completing your purchase.
Any question?
You can contact us through our contact page! We will be happy to assist you.
Product Information
How do I choose the right size?
Please check the size guide on each product page before ordering.
How should I care for my golf apparel?
Please follow the care instructions on the product label to keep your apparel in the best condition.
Are your products only for golf?
Zity creates modern golfwear designed for performance, comfort, and everyday lifestyle.
Any question?
You can contact us through our contact page! We will be happy to assist you.
Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery.
Items must be unused, unworn, in original condition, with all tags attached and original packaging included.
How do I start a return?
Please contact our customer support team:
info@zitysports.com
Please include your order number and reason for return. Our team will provide return instructions.
Who pays return shipping?
Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect.
Any question?
You can contact us through our contact page! We will be happy to assist you.
Payment Information
What payment methods do you accept?
We accept major payment methods including:
PayPal
Visa
Mastercard
American Express
JCB
UnionPay
Discover
Is my payment information secure?
Yes. We use secure payment processing to protect your personal and payment information.
Any question?
You can contact us through our contact page! We will be happy to assist you.