Privacy policy

Introduction

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.zitysports.com (the “Site”).

Please read this Privacy Policy carefully to understand how we collect, use, and protect your information.

By accessing our Site or making a purchase, you agree to the practices described in this Privacy Policy.

If you do not agree with this policy, please do not use our Site.

Updates To This Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of our Site after changes are posted means you accept the updated Privacy Policy.

Children’s Data

Our Site is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children under 13.

If a parent or guardian believes that a child has provided personal information, please contact us and we will take reasonable steps to delete such information.

Accurate Information

When you provide information through our Site, you agree that the information provided is accurate, complete, and current.

We may refuse service, cancel orders, or restrict access if we believe information provided is false, misleading, or fraudulent.

Personal Information We Collect

Information You Provide To Us

When you place or attempt to place an order, we may collect:

Name
Billing address
Shipping address
Payment information (processed securely by third-party payment providers)
Email address
Phone number

We refer to this information as “Order Information.”

You may also provide personal information when subscribing to newsletters, promotions, or marketing communications.

Information We Automatically Collect

When you visit our Site, we may automatically collect information including:

IP address
Browser type
Device information
Time zone
Cookies installed on your device
Pages viewed
Browsing activity
Referral sources

We refer to this information as “Device Information.”

Technologies We Use

We collect Device Information through technologies including:

Cookies
Log files
Web beacons
Tags
Pixels

How We Use Your Personal Information

We may use your information to:

Process and fulfill orders
Process payments
Arrange shipping
Send order confirmations and updates
Provide customer support
Prevent fraud and security risks
Improve our website and shopping experience
Send marketing communications if you choose to receive them

Cookies

We use cookies to:

Maintain website functionality
Remember customer preferences
Analyze website traffic
Improve website performance
Provide personalized marketing and advertising

You may disable cookies through your browser settings.

Please note that disabling cookies may affect certain features of our Site.

Sharing Your Personal Information

We may share your personal information with trusted third parties that help us operate our business, including:

Shopify (our ecommerce platform)
Payment processors
Shipping providers
Analytics providers such as Google Analytics
Marketing and advertising partners

We may also disclose information when required by law, to protect our rights, prevent fraud, or in connection with a business transaction such as a merger, acquisition, or sale of assets.

We do not sell your personal information for profit.

Marketing Communications

If you choose to subscribe, we may send you promotional emails or SMS messages.

You may unsubscribe at any time by clicking the “Unsubscribe” link in emails or following SMS instructions.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to: